FAQ

Yes, South Australian Boating Licence Course is accredited by the South Australian government to deliver training and testing on behalf of Service SA.

All training is delivered by our own vetted, experienced and helpful training team. All training is delivered in accordance with government standards.

It’s actually rather simple! After successfully completing our course and passing the test, take the paperwork the trainers give you to Service SA. You’ll be able to purchase your licence there and then without doing any further tests. See here for more details.

Yes. The SA Boat Operators Licence covers both recreational boats and PWC.

Just take our paperwork into any Service SA motor registry to purchase your licence. There is no further testing required.

You can even do this the same day as the course!

For online bookings, you’ll immediately receive a receipt for your payment, and a confirmation email with your enrolment details. Sometimes these emails go to spam/junk folders. If it’s not in there, please get in touch with us and we’ll resend it for you.

For phone bookings, you’ll receive a text confirmation. If you don’t receive this within 30 minutes from booking, please let us know.

Of course! What better way to get into the fun boating has to offer than to learn from professional, experienced skippers? We keep the learning at a level suitable for beginners, so every student can follow along for a simple, enjoyable course.

Yes, however an administrative fee of $60 will apply.

When you book a course, we incur costs such as venue hire, material printing, staff wages etc. So if you cannot attend your originally booked course, we will need to charge an administrative fee to recuperate those costs. 

You can read our rescheduling policy here.

No. Once the certificate has gone past 6 months from date of issue, your testing results are no longer valid, and Service SA requires you to re-sit the exam either at a Service SA motor registry, or via our course.

Our course fees will be discounted in these situations to assist you.

Assuming it is within the 6 months expiry period, we are able to recreate your paperwork. Simply give us a call and we’ll be able to post out a new certificate for you or you can pick one up in person.

Administrative fees may apply.

Note: certificates will be dated from the original date of your course. It’s important you don’t leave this to the last minute as the new certificate may not reach you in time.

Up-to-date ticket pricing is displayed on the course’s product page.

The instant you book, we incur costs related to your course.

As per company policy, all sales are final. In the event that you cannot attend the course, refunds are not available.

Having the correct ID is a must at the commencement of the course. It must meet the criteria outlined in the ‘ID requirements’ section of our policy page.  

Students are required to bring three (3) forms of ID to the course.We recommend a current Australian drivers licence, Medicare card and credit/debit card.

Your ID and a smile!

Bookings are made online anytime – click here – or over the phone via 0449 211 989 during normal business hours on weekdays.

Online payments are processed securely through PayPal & Stripe so your data and financial details are safe.

Yes. Payments via this website are managed through Stripe and PayPal’s secure payment systems. These organisations monitor every transaction and your financial data is heavily guarded behind their advanced encryption to help prevent fraud and identity theft. 

No. If you elect to pay via PayPal, you can simply pay with a credit or debit card without creating a PayPal account.

Those who have a PayPal account can sign in to pay via their account if they wish.

Students aged under 16 years are welcome to attend for learning purposes only (with pre-approval) however we cannot qualify them for their licence.

The path to obtain a licence for these students can be seen here.

Absolutely. All trainers have a current Certificate 4 in Training & Assessment, a valid Working With Children check, a current Police Check, and current First Aid certificate.

Qualifications are kept up to date to ensure you only get taught by qualified, accredited trainers.

It depends on location, but we generally have courses running every week of the year across SA. See here for dates, times and locations.

Guaranteeing a pass to get a licence puts yourself and the boating community at risk so no one should expect to be passed through without a substantial understanding of the rules of the water. Thankfully, our experience in training and knowledge of boating safety helps the overwhelming majority of students pass on day 1. 

There is currently no requirement for on-water training to obtain a SA Boat Operators Licence (ages 16 & up).