Company Policies

Who We Are

All training is delivered by South Australian Boating Licence Course

Assessment Policy

Every student must complete the training prior to attempting the test. There is a multiple-choice assessment within the course. Other than what is stated at the course, no items are allowed to be used during the test. Failure to comply in this regard will result in an immediate failure.

To assist you in passing the test, we provide comprehensive, yet easy to read, pre-course study material upon booking so you can be well prepared. See your confirmation package for the link to your study page.

Re-assessment Policy

From time to time people may be required to retest, good advice would be to do a bit more study. After this, if further training and assessment are required, we may give you an invitation to return. A small fee may be applicable.

Rescheduling Policy

Once you reserve your seat in any given class, you are securing a space and others may be denied the opportunity to attend. Consequently, we reserve the right to refuse your rescheduling to another class. South Australian Boating Licence Course also reserves the right to reschedule any given class due to circumstances beyond our control. If a student wishes to change their course date/time/location, rescheduling will incur an administrative fee. This is charged to cover the extra costs associated with the course such as training materials, venue hire, staff wages etc. If we must reschedule a class, you’ll be given the opportunity to attend any class given by us within 1 year or to a course credit

Course Pricing

Current ticket pricing is displayed on the product page.

Refund Policy

All sales are final. In the event that you cannot attend the course, refunds are not available.

Evidence of Identity Requirement

You must present at least three documents as evidence of identity:

  • One (1) primary document plus two (2) additional primary or secondary documents.

Together these documents must show:

  • Your full name and date of birth – This document must be an original primary document.
  • Proof of signature – This can be a primary or secondary document.
  • Your address – This can be a primary or secondary document.

The following will not be accepted:

Primary document list

All primary evidence of identity documents must be in hard copy/physical format or presented with a hard copy/physical document:

  • Australian passport that is current or expired up to 3 years
  • New Zealand passport that is current
  • Australian full birth certificate issued by Births, Deaths and Marriages. A commemorative birth certificate may also be accepted if it contains the required registration number.
  • Overseas passport plus an Australian visa plus a visa grant notice that are current
  • Overseas passport plus an electronic travel authority that are current
  • UK passport plus a United Kingdom Ministry of Defence Status Certificate – travel to Australia that are current
  • USA passport plus a letter under the US Status of Forces Agreement that are current
  • Australian Government ImmiCards that are current or expired, issued by the Department of Home Affairs:
    • Evidence of Immigration Status (EIS)
    • Permanent Resident Evidence (PRE)
    • Residence Determination (RDI)
    • Australian Migration Status (AMS)
  • Australian naturalisation or citizenship document (various)
  • Document for Travel to Australia issued by the Department of Home Affairs
  • Certificate of Identity or a United Nations Convention Travel Document (Titre de Voyage) issued by the Australian Passport Office (Department of Foreign Affairs and Trade)
  • Photograph and signature stored on the Registrar of Motor Vehicles’ database
  • South Australian proof of age card issued after 9 October 2006
  • South Australian police officer identity card
  • Federal police officer identity card
  • Interstate photo driver’s licence or learner’s permit that is current.
  • Aboriginal Population Record Certificate issued by the Northern Territory Government.

Secondary document list

Secondary documents can be presented in either physical or digital format. Acceptable digital formats include electronic documents accessed on your mobile device, apps, or email attachments e.g. a digital card or PDF version of a bank statement.